How to Check Nol Card Balance in 2025 – RTA Dubai

How to Check Nol Card Balance Online (RTA Website)

The Roads and Transport Authority (RTA) website provides a straightforward way to check your Nol card balance online, anytime, anywhere. Here’s how:

Troubleshooting Tip: Double-check that you’ve entered the Nol Tag ID correctly. Even a small typo can prevent the system from finding your card information.

Checking Your Nol Card Balance via SMS

No internet? No problem! You can check your Nol card balance via SMS. Super helpful when you’re on the go and Wi-Fi is nowhere to be found.

1. Register Your Phone Number (One-Time Step): To use the SMS service you’ll need to register your mobile number with the RTA. This is a one-time step! Simply send an SMS with your Nol Card Tag ID to 511.
2. Compose a New SMS: Open your phone’s messaging app.
3. Enter the Recipient: Type 511 in the recipient field.
4. Type Your Request: In the message body type BAL (or Balance).
5. Send the SMS: Hit send!
6. Get Your Balance: You’ll get a reply SMS almost immediately with your current Nol card balance.

Important Note: Standard SMS charges from your mobile provider may apply.

Using the RTA Dubai/Nol Pay App to Check Your Balance

For the most convenient and feature-rich experience, the RTA Dubai app (or the Nol Pay app for Huawei users) is your best bet. Here’s how to check your Nol Card balance:

Step 1: Download the Nol App from the “App Store” or “Google Play” Or “Huawei” Store.

Step 2: Open the app and “log in” with your registered account.

Step 3: Tap on the “My Cards” section.

Step 4: “Select the Nol Card” you want to check.

Step 5: Your current “Nol Card balance” will be displayed.

Bonus App Features: The RTA app doesn’t just show your balance. You can also use it to plan your journeys, top up your Nol card, find nearby stations, and access other RTA services. It’s a one-stop shop for Dubai public transport!

Checking Your Nol Card Balance at Metro Stations

Sometimes, the easiest way is the best way. You can check your Nol card balance in person at several locations:

• Ticket Vending Machines: Located at all metro stations and many bus stations. Simply tap your Nol card on the designated reader (or insert it into the slot, depending on the machine type), and your balance will be displayed on the screen. You can also top up your card here.
• Customer Service Centers: RTA customer service centers are located throughout Dubai. The staff can assist you with checking your balance, answering questions, and resolving any issues with your card.
• Authorized Retailers: Some shops and convenience stores are authorized to provide NOL card services, including balance checks. However, be absolutely sure the retailer is legitimate before handing over your card or sharing your Nol Tag ID. Look for official RTA signage or ask to see their authorization. It’s always better to be safe than sorry!
• NOL Card Readers: Found at metro stations, bus stops, and at select retail outlets.

Checking your NOL Card Transaction History

Knowing your transaction history is helpful for budgeting and tracking your travel expenses. You might even spot an unexpected charge! Here’s how to check it:

• Online (RTA Website):
  1. Go to the dedicated transaction history page on the RTA website.
  2. Enter your Nol Tag ID.
  3. Complete the human verification step (usually a CAPTCHA).
  4. Click “Next.”
• Via the App:
  1. Download and install the RTA Dubai app (or Nol Pay for Huawei users).
  2. Log in or sign up for an account.
  3. Go to the “My Account” section.
  4. Select “NOL Balance.”
  5. Choose “Transaction History.”
  6. Select the date range you want to view.
  7. Review your transaction details. You may even have the option to download the history for your records.

Advantages of Using a Nol Card

Why use a Nol card? Here’s why it’s the smart way to travel in Dubai:

• One Card, Many Uses: Use it on the Metro, buses, trams, water buses, and parking! You can also use it at selected theme parks, pharmacies and convenience stores.
• Save Money: Nol card fares are cheaper than buying single journey tickets.
• Easy Top-Up: Top up online, through the app, at ticket machines or at authorized retailers.
• Track Your Spend: See your travel expenses through your transaction history.
• Special Discounts: Certain groups (students, seniors etc) get discounted fares with the Personal Nol card.
• Go Beyond Transport: Use at Supermarkets, restaurants, pharmacies and to fill up at petrol stations.

Conclusion:

Now you know all the ways to check your Nol card balance, and as you can see, there’s plenty! Whether you’re a tech-savvy app user, prefer the simplicity of SMS, or like the hands-on approach of checking at a machine, there’s an option for everyone! This guide has equipped you with all you need to check your balance like a pro.

By using these tips and tricks, you’ll always be prepared for your journey, with no nasty surprises. Now you’re a Nol balance master – go explore Dubai with confidence! Don’t forget to bookmark this page for future reference, and share it with your fellow travelers!