Planning your Umrah trip from the UAE? Staying connected with family and accessing online resources in Saudi Arabia is essential. Etisalat offers a dedicated Umrah roaming package tailored for UAE residents traveling to KSA. This guide explains everything you need to know about the Etisalat Umrah package, including its benefits, how to subscribe, prices, and tips to get the most out of your plan.
Etisalat Umrah Package Intro?
The Etisalat Umrah Package is a special weekly roaming plan designed for pilgrims traveling to Saudi Arabia for Umrah or Hajj. It provides mobile data and international minutes to keep you connected throughout your journey.
The pack works with all major Saudi networks—STC, Mobily, and Zain—so you don’t have to worry about network selection or coverage issues.
Benefits of the Etisalat Umrah Package
Both postpaid and prepaid customers can take advantage of the Umrah roaming pack. Here’s what you get:
Key Benefits:
- Works with all networks in Saudi Arabia (STC, Mobily, Zain)
- Use for incoming and outgoing calls to UAE, KSA, and selected countries
- Enjoy high-speed data with no speed restrictions
- Validity starts upon first use, not purchase
- Easy subscription options available
Package Details (Prepaid vs. Postpaid)
Here’s a breakdown of the two package types:
Postpaid Umrah Package
| Feature | Details |
|---|---|
| Data | 15 GB |
| Voice | 700 minutes total – 650 minutes for UAE/KSA calls and incoming calls – 50 minutes to selected countries |
| Validity | 7 Days |
| Price | AED 150 |
Prepaid Umrah Package
| Feature | Details |
|---|---|
| Data | 7 GB |
| Voice | 700 minutes total – 650 minutes for UAE/KSA calls and incoming calls – 50 minutes to selected countries |
| Validity | 7 Days |
| Price | AED 100 |
How To Subscribe to Etisalat Umrah Package
You can activate the Umrah roaming pack in multiple ways:
Step-by-Step Activation:
- Via Etisalat App:
- Open the e& UAE app
- Go to Mobile Add-ons > Roaming > Umrah & Hajj Pack
- Select your plan and confirm
- Using USSD Code:
- Dial
*177#(free to use locally and abroad) - Follow the menu to activate the pack
- Dial
- SMS Method:
- Text “ROP” to 1010 (standard SMS charges apply)
- Customer Support:
- Call the Etisalat Traveller’s Helpline for assistance
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How to Check Usage While in Saudi Arabia
Tracking your usage helps avoid unexpected charges. Etisalat makes it easy to monitor your data and voice consumption.
Check Your Balance:
- Open the e& UAE app and go to roaming usage
- Dial
*177# - SMS “roam” to 1010
You’ll also receive alerts when your usage hits 50%, 80%, 90%, and 100% of your data. Voice usage notifications arrive at 80% and full usage.
Eligible Countries for Voice Calls
In addition to UAE and Saudi Arabia, Etisalat allows you to use part of your voice minutes to call preferred countries. These are countries with at least one preferred roaming partner. You can view the list here:
Note: Calls to satellite, maritime, and premium numbers are not included in the package.
Pro Tip for Umrah Travelers: If you’re visiting for more than 7 days or traveling in a group, consider staggering activation of multiple prepaid SIMs to maintain uninterrupted service without buying a more expensive plan.
Important Notes Before You Travel
- Important Terms & Conditions of the Etisalat Umrah Package
Before subscribing, make sure you’re aware of these important conditions: - One-Time Pack: This is a one-time purchase. Cancellation is not allowed once activated.
- Multiple Purchases Allowed: You can buy the same pack up to 2 times at any given time.
- Out-of-Bundle Charges: Calls made to non-eligible destinations will be charged at standard roaming rates.
- Roaming Data Protection: Etisalat blocks roaming data by default to protect you from high charges. To unblock data and use standard roaming rates, text
UBLOCKto101(Standard SMS roaming rate applies). This will enable roaming for 24 hours, after which it automatically blocks again. - Eligibility for International Calls: To check eligible countries: Or dial
*177#for free. - Pack Validity: Charges apply immediately upon subscription, but validity starts only after you begin using data or making/receiving calls in Saudi Arabia.
Tip: Always activate your Etisalat roaming pack before you enter Saudi Arabia to ensure a smooth connection.
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Final Thoughts
The Etisalat Umrah Package offers a simple and cost-effective solution for staying connected during your pilgrimage. With generous data, voice minutes, and flexible usage, it meets the needs of both prepaid and postpaid users. Activate the pack before your trip and focus on your spiritual journey with peace of mind.
Frequently Asked Questions (FAQ)
Q1: Will the pack work with all Saudi networks?
Yes, the pack works with Mobily, STC, and Zain without manual selection.
Q2: Can I use this pack outside Saudi Arabia?
No, it is only valid while roaming in KSA.
Q3: Are there additional charges after usage is consumed?
Yes, standard roaming charges apply once the pack is fully used.
Q4: Do I need to activate roaming manually?
Ensure international roaming is enabled in your settings and by Etisalat before you travel.
